Privacy Policy
Auto Exchange Hub Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and store your personal information in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect personal data, including:
- Name, address, contact details
- Vehicle information (if relevant)
- Financial and payment details
We collect data directly from you when you:
- Visit our website
- Contact us via phone, email, or in person
- Purchase or inquire about a vehicle
- Use our services, such as part-exchanges or finance agreements
2. How We Use Your Data
We use your personal information to:
- Provide services such as vehicle sales, servicing, and finance arrangements
- Process payments and transactions
- Respond to inquiries and provide customer support
- Send marketing communications (with your consent)
- Comply with legal obligations and protect our legal rights
3. How We Share Your Data
We do not share your data with third parties unless it is necessary for:
- Processing payments (financial institutions)
- Vehicle delivery or servicing (third-party providers)
- Legal obligations (law enforcement or government authorities) We ensure that any third party handling your data complies with applicable data protection laws.
4. How We Protect Your Data
We employ appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. We store data securely and only retain it as long as necessary for the purpose it was collected or as required by law.
5. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request data erasure (where applicable)
- Restrict processing or object to the use of your data
- Data portability
To exercise your rights, please contact us at [insert contact email].
6. Cookies
Our website uses cookies to enhance user experience and track usage. You can control cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
7. Marketing Communications
With your consent, we may send you marketing updates about our services. You can opt out at any time by following the unsubscribe instructions in our communications or by contacting us directly.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:
- Auto Exchange Hub Ltd
- Unit One,
Leys Lane,
Emley Moor,
Huddersfield,
HD8 9QY - [email protected]/phone number]
Last updated: August 2024